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Business Communication: Written & Verbal Presentation Skills
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Provided By: Lumen Learning
This course allows students to develop effective written and verbal communication strategies specifically for the workplace. From idea gathering to drafting to delivery, this course will prepare students to effectively write, present, and communicate in a variety of methods and styles, tailored to professional audiences.

Resource Type: Text - textbook

Media Type: Webpage
Language: English
Subject: Administrative Support, Business, Communications
Cost: Free
Copyright License: Attribution - Non-Commerical - Share Alike
Education Level: Professional or technical credential, Associate's degree, Adult Education
Intended Audience: Teacher, Learner
Learning Management System Required: No
Recognition Availability: No

Resource Keywords

online etiquette
business reports
team management
business ethics
business proposals
letters
public speaking
written communication
memorandums
business letters
ethics
workplace teams
leadership
communication
verbal communication
nonverbal communication
business communication
nonverbal communication in the workplace
conflict resolution
listening skills
listening
business presentations
business etiquette
presentations
electronic communication
email
cover letters
résumé
employment interviewing

Competencies associated with this learning resource

Displays competencies this learning resource helps you learn. You may click a competency to search all learning resources mapped to that competency. The number of available resources is displayed in parentheses for each. The Knowledge to Work educational goal source of the competency is listed to the right of the magnify glass on each competency. Click the magnify glass to view details about the source.

Educational Goal Competencies

Applied Knowledge

Business Writing and Document Production

Common Employability Skills

Communication

Conducts outreach to individuals, communities, service providers and groups

Developing & Mentoring

Engages in career management and employee relations

Interpersonal Skills

Job Search/Employment

Leadership

Managing Conflict & Team Building

Office Administration Procedures & Theory/Business

Organizational Communication

People Skills

Personal Skills

Technical Skills

Educational goals associated with this learning resource

  • CNC Set-Up Programmer-Milling and Turning (Apprenticeship)
  • Community Health Worker (Apprenticeship)
  • AAS Health Information Management (Credential)
  • CSC in Information Processing Technician (Credential)
  • Certificate in Office Systems Assistant (Credential)
  • IAAP Certified Administrative Professional (CAP) Exam (Credential)
  • Competency Model Clearinghouse Management (Workplace Skills Framework)
  • NNBIA Common Employability Skills (Workplace Skills Framework)
  • AHIMA Healthcare Technology Specialist Certificate (CHTS) (Certification)
  • Computer Systems Analysts (Occupation)
  • Computer Systems Engineers/Architects (Occupation)
  • Data Entry Keyers (Occupation)
  • Dental Hygienists (Occupation)
  • Electrical Power-Line Installers and Repairers (Occupation)
  • Electromechanical Engineering Technologists (Occupation)
  • Health Educators (Occupation)
  • Information Security Analysts (Occupation)
  • Management Analysts (Occupation)
  • Nanotechnology Engineering Technologists (Occupation)
  • Non-Destructive Testing Specialists (Occupation)


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