Introduction to Management

Introduction to Management

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Provided By: Saylor Academy
Management is an activity found in all organizations, made necessary by the need to determine the organization's purpose and future activities, the nature of its organization and structure, to lead and motivate the workforce within the organization, and to evaluate and correct its course, if necessary. The organization accomplishes its purpose in part through its workforce, the people it employs. If you have just joined the ranks of management, you may need to quickly obtain hands-on knowledge for a brisk, successful start to your new position. Our objective in this course is to provide new supervisors or managers with just such basic, practical knowledge necessary for their new positions, such as making the transition to management, leadership, coaching, team building, communication skills, motivation and empowerment, organization, efficiency, time management, an appreciation for diversity, performance management, hiring, termination, discipline, decision making, and problem solving. The course will begin with a self-assessment of management skills you already have so you can identify those you need to develop. Then, one unit at a time, the course will guide you through all of the topics that are outlined above. By the end of this course, you should have gained a useful familiarity with these topics and, in most instances, be able to apply the knowledge immediately in your work setting. When you have finished the course, you might want to consider retaking the assessment to see how much you have learned.

Creator: Saylor Academy
Resource Type: Course - online

Media Type: Text/document, Webpage
Language: English
Subject: Management
Cost: Free
Copyright License: Attribution
Education Level: Professional or technical credential, Bachelor's degree, Associate's degree
Intended Audience: Learner
Learning Management System Required: No
Recognition Availability: No


Keywords: problem solving, workplace teams, management, decision making, performance management, work performance standards, negotiation, employee motivation, workplace diversity, leadership, communication, business communication, conflict resolution

Competencies Associated with this Learning Resource:

Click the competency to search associated learning resources. The number of available resources is displayed in parentheses. Click magnify glass to view all competencies for the framework associated to that competency.
  • Human Resources: Demonstrate knowledge of and purpose for performance evaluations. (26)    AST
  • Organizational Communication: Demonstrate knowledge of the importance of multi-cultural communication in today's workplace. (24)    AST
  • Organizational Communication: Demonstrate basic knowledge of the differences between managing and leading. (16)    AST
  • Organizational Communication: Demonstrate knowledge and proficiency in effective decision-making, communication, and team building. (59)    AST
  • Organizational Communication: Understand and display the ability to identify and evaluate the skills and competencies of team members. (13)    AST
  • Organizational Communication: Describe the specific kinds of dynamics within teams and how they can be managed. (19)    AST
  • Organizational Communication: Identify and describe different types of teams and their purpose. (16)    AST
  • Organizational Communication: Describe management/leadership theories and how they relate to effective organizational communication. (49)    AST
  • Organizational Resources: Participate in and work in teams and committees. (13)    HIM
  • Organizational Resources: Monitor and report staffing levels and productivity standards for health information functions. (17)    HIM
  • Organizational Resources: Apply the fundamentals of team leadership. (37)    HIM
  • Interpersonal Skills: Demonstrate through simulations and case studies continued rational approaches to solutions and remedies for office issues. (23)    HIM
  • Office Administration Procedures & Theory/Business: Understand and practice leadership behaviors. (41)    AST
  • Office Administration Procedures & Theory/Business: Apply techniques and systems for self-management and balance to be a productive, efficient worker. (78)    AST
  • Office Administration Procedures & Theory/Business: Discuss and understand the value of working with a diverse workplace team. (19)    AST
  • Office Administration Procedures & Theory/Business: Describe and model the characteristics and conventions of a professional image. (79)    AST
  • Interpersonal Skills: Demonstrate through simulations and case studies continued rational approaches to solutions and remedies for office issues. (22)    AST

  • Competency Frameworks Associated with this Learning Resource:
    IAAP Body of Knowledge
    HIM Competency Framework
    AST Competency Framework
    MyHigherEd Register
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