Knowledge to Work makes it easy to learn the competencies (work performed including knowledge, skills, and abilities) within First-Line Supervisors of Office and Administrative Support Workers using a personalized learning plan with a dashboard to track your progress.
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Employers on Knowledge to Work that hire for this job role
Americold Logistics
3800 Garman Road Salem, VA 24153
Operations Manager
Under the direction of a site or multi-site General Manager, the Operations Manager is responsible for employee management and supporting the direction, coordination, and evaluation of product movemen...
Americold Logistics
3800 Garman Road Salem, VA 24153
Wave Planner
Responsible for allocating orders, releasing work to warehouse floor, balancing workflow, and ensuring inbound and outbound truck turn times are within acceptable levels.
High School Equivalence or...
Americold Logistics
3800 Garman Road Salem, VA 24153
Warehouse Supervisor
Responsible for coordinating and supervising all warehouse activities of an assigned work team on a shift basis by directing assigned associates in the receiving, warehousing, and shipping of customer...
About This Occupation
Directly supervise and coordinate the activities of clerical and administrative support workers.
Click on a competency to search for related learning resources then choose from the results. The number of available resources are displayed in parentheses. You may not need to learn every resource associated with a competency to achieve the competency.
Click on a section below to view associated competencies.
You may encounter the software, tools, or technology items listed here. They are related to this occupation. Indicates a hot item.
10-key calculators
Adobe Systems Adobe Acrobat
ADP Workforce Now
Blackbaud The Raiser's Edge
Bookkeeping software
Citrix
Computer data input scanners
Computer laser printers
Contract management software
Data entry software
Desktop computers
Document management system software
FileMaker Pro
Handheld computer device software
HCSS HeavyBid
HCSS HeavyJob
Healthcare common procedure coding system HCPCS
Human resource management software HRMS
IBM Cognos Impromptu
IBM Domino
IBM Notes
Intuit QuickBooks
Intuit Quicken
Laptop computers
Laser facsimile machines
Liquid crystal display LCD projectors
Medical condition coding software
Medical procedure coding software
MEDITECH software
Microsoft Access
Microsoft Dynamics
Microsoft Dynamics GP
Microsoft Excel
Microsoft Internet Explorer
Microsoft Office
Microsoft Outlook
Microsoft PowerPoint
Microsoft Project
Microsoft Publisher
Microsoft Word
Mozilla Firefox
Multi-line telephone systems
NetSuite ERP
Oracle E-Business Suite Financials
Oracle Fusion Applications
Oracle Hyperion
Oracle JD Edwards EnterpriseOne
Oracle PeopleSoft
Oracle PeopleSoft Financials
Payroll software
Personal computers
Photocopiers
Photocopying equipment
Postal scales
Project management software
Sage 50 Accounting
Salesforce software
SAP
SAP Crystal Reports
Scanners
Tax software
Voice mail systems
Web browser software
Work scheduling software
Yardi
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Related Educational Goals
Knowledge to Work supports other educational goals related to First-Line Supervisors of Office and Administrative Support Workers. You may also be interested in something below. Each have multiple competencies mapped to learning resources.
(Competency Model Clearinghouse) Workplace Skills Framework
The upper tier of the Building Blocks model also includes competencies frequently required for supervisory and managerial occupations. They represent the additional knowledge and skill areas that a supervisor or manager should possess in addition to those required in the industry or occupation. Examples of management competencies are included in the Building Blocks model.
You can learn more about this occupation by visiting the U.S. Department of Labor's MyNextMove.org website using the button below. They provide helpful information about technology skills, knowledge, skill statements, abilities, work activities, and resources for finding certifications, licenses, and apprenticeships.
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You may begin learning and searching for resources tied to competencies now. To do this, click on the Competencies (Work Performed) panel above then click on a competency you would like to learn. It launches a new search for resources to help you learn.