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Cyber Security Support Technician
Apprenticeship Source: Urban Institute
Knowledge to Work makes it easy to learn the competencies (work performed including knowledge, skills, and abilities) within Cyber Security Support Technician using a personalized learning plan with a dashboard to track your progress.
To start, sign up free here and make sure to select Cyber Security Support Technician as your Apprenticeship. Doing this allows us to automatically load the competencies for this apprenticeship for you, into your learning plan and dashboard.
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About This Apprenticeship
Cybersecurity professionals maintain the security and integrity of information technology systems, networks, and devices. According to the National Cybersecurity Workforce Framework, cybersecurity professionals securely provision, operate, and maintain; protect and defend; investigate; collect and operate; analyze; and provide oversight and development.
Some cybersecurity support technicians and analysts are employees in small or large companies, nonprofits, and government agencies; some are outside contractors that provide services to other organizations; and others are self-employed.
Competencies (Knowledge, Skills, & Abilities)
Expandable Format | List Format
Click on a competency to search for related learning resources then choose from the results. The number of available resources are displayed in parentheses. You may not need to learn every resource associated with a competency to achieve the competency.Click on a section below to view associated competencies.
Assesses and mitigates system network, business continuity and related security risks and vulnerabilities.
Assists in developing security policies and protocols: assists in enforcing company compliance with network security policies and protocols.
Configures tools and technologies to detect, mitigate and prevent potential threats.
Installs, configures, tests, operates, maintains and manages networks and their firewalls including hardware and software that permit sharing and transmission of information.
Installs, configures, troubleshoots and maintains server configurations to ensure their confidentiality, integrity and availability; also manages accounts, firewalls, configuration, patch and vulnerability management. Is responsible for access control, security configuration and administration.
Provides technical support to users or customers.
Responds to cyber intrusions and attacks and provides defensive strategies.
Reviews network utilization data to identify unusual patterns, suspicious activity or signs of potential threats.
Common Job Titles
You may find open job opportunities using one or more of these common job titles, relating to this apprenticeship.
- All Source-Collection Manager
- All Source-Collection Requirements Manager
- All-Source Analyst
- Automatic Data Processing Systems Security Specialist (ADP Systems Security)
- Certified Information Systems Security Professional (CISSP)
- Chief Technology Officer (CTO)
- Computer Security Coordinator
- Computer Security Information Specialist
- Computer Security Specialist
- Computer Specialist
- Computer Systems Manager
- Computer Systems Security Analyst
- Computer Systems Technician
- Cryptological Technician
- Cryptologist
- Cyber Defense Analyst
- Cyber Incident Responder
- Cyber Intel Planner
- Cyber Operator
- Cyber Ops Planner
- Cyber Security Analyst
- Cyber Security Engineer
- Cyber Security Specialist
- Data Recovery Planner
- Data Security Administrator
- Data Security Analyst
- Database Security Expert
- Exploitation Analyst
- Information Assurance Analyst
- Information Assurance Engineer
- Information Security Analyst
- Information Security Director
- Information Security Engineer
- Information Security Manager
- Information Security Officer
- Information Security Specialist
- Information Systems Security Analyst
- Information Systems Security Officer
- Information Systems Security Specialist
- Information Technology Analyst (IT Analyst)
- Information Technology Applications Developer (IT Applications Developer)
- Information Technology Audit Manager
- Information Technology Auditor
- Information Technology Consultant (IT Consultant)
- Information Technology Manager
- Information Technology Security Analyst
- Information Technology Specialist
- Internet Security Specialist
- Mission Assessment Specialist
- Network Administrator
- Network Engineer
- Network Manager
- Network Security Administrator
- Network Security Analyst
- Network Security Engineer
- Network Security Officer
- Partner Integration Planner
- PC Analyst (Personal Computer Analyst)
- Programmer Analyst
- Security Analyst
- Security Architect
- Security Consultant
- Security Director
- Security Engineer
- Security Operations Analyst
- Security Specialist
- SOC Analyst
- Systems Administrator
- Systems Analyst
- Systems Security Analyst
- Systems Security Information Technology Specialist
- Threat Monitoring Analyst
- Warning Analyst
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Software, Tools, or Technology
You may encounter the software, tools, or technology items listed here. They are related to this apprenticeship. 
Indicates a hot item.
Indicates a hot item.- Access management software
- AccessData FTK
- Active directory software
- Adobe Systems Adobe ActionScript
- Adobe Systems Adobe Flash
- Advanced business application programming ABAP
- AJAX
- Anti-phishing software
- Anti-spyware software
- Anti-Trojan software
- Apache Cassandra
- Apache Hadoop
- Apache HTTP Server
- Apache Maven
- Apache Pig
- Apache Solr
- Apache Subversion SVN
- Apache Tomcat
- ArcSight Enterprise Threat and Risk Management
- Atlassian JIRA
- Automated audit trail analysis software
- Automated installation software
- Automated media tracking software
- Backup and archival software
- Bash
- Berkeley Internet Domain Name BIND
- C
- C#
- C++
- Check Point Next Generation Secure Web Gateway
- Chef
- Cisco Systems CiscoWorks
- Citrix
- Common business oriented language COBOL
- Computer forensic software
- Conformance and validation testing software
- Cryptographic key management software
- Customer information control system CICS
- Delphi Technology
- Desktop computers
- Diameter
- Django
- Domain name system DNS
- End-to-end encryption software
- Epic Systems
- Ethereal
- Extensible HyperText Markup Language XHTML
- Extensible markup language XML
- Firewall software
- Git
- Guidance Software EnCase Forensic
- Hewlett Packard HP-UX
- Honeypot
- HP Fortify
- HP WebInspect
- Hypertext markup language HTML
- IBM Cognos Impromptu
- IBM Domino
- IBM Notes
- IBM Power Systems software
- IBM QRadar SIEM
- IBM Tivoli Access Management TAM
- IBM Tivoli Identity Management TIM
- IBM WebSphere
- Imperva SecureSphere
- Integrated development environment IDE software
- Integrity verification software
- Intrusion detection system IDS
- Intrusion prevention system IPS
- IpFilter
- IpTables
- ISS RealSecure
- JavaScript
- JavaScript Object Notation JSON
- Job control language JCL
- Juniper Networks NetScreen-Security Manager
- Kali Linux
- Keystroke monitoring software
- KornShell
- License management software
- Link encryption software
- Linux
- Local area network LAN analyzers
- Mainframe computers
- McAfee
- McAfee VirusScan
- Metasploit
- Micro Focus OpenView
- Microsoft .NET Framework
- Microsoft Access
- Microsoft ASP.NET
- Microsoft Excel
- Microsoft Exchange Server
- Microsoft Hyper-V Server
- Microsoft Office
- Microsoft PowerPoint
- Microsoft PowerShell
- Microsoft Project
- Microsoft SharePoint
- Microsoft SQL Server
- Microsoft Visio
- Microsoft Visual Basic
- Microsoft Visual Basic Scripting Edition VBScript
- Microsoft Windows
- Microsoft Word
- MicroStrategy
- MongoDB
- MySQL
- Nagios
- National Instruments LabVIEW
- Network analyzers
- Network and system vulnerability assessment software
- Network directory services software
- Network intrusion prevention systems NIPS
- Network security auditing software
- Network, hardware, and software auditing software
- Node.js
- NoSQL
- Notebook computers
- Objective C
- Oracle E-Business Suite Financials
- Oracle Fusion Applications
- Oracle Java
- Oracle JavaServer Pages JSP
- Oracle Net Manager
- Oracle PeopleSoft
- Oracle PeopleSoft Financials
- Oracle PL/SQL
- Oracle Solaris
- Oracle WebLogic Server
- Palo Alto Networks Next-Generation Security Platform
- Password cracker software
- Password management software
- Patch and update management software
- Penetration testing software
- PHP: Hypertext Preprocessor
- Ping Identity
- Portswigger BurP Suite
- PostgreSQL
- Practical extraction and reporting language Perl
- Program checksumming software
- Protocol analyzers
- Puppet
- Python
- Qlik Tech QlikView
- Qualys Cloud Platform
- Quest BigBrother
- Rapid7 Nexpose
- Red Hat Enterprise Linux
- Red Hat WildFly
- Relational database management software
- Remote authentication dial-in user service RADIUS software
- Root kit detection software
- Ruby
- Ruby on Rails
- Salesforce
- SAP
- SAS
- Secure internet filtering software
- Secure shell SSH software
- Security incident management software
- Security risk assessment software
- SeleniumHQ
- Smart card management software
- Sniffer Investigator
- Snort
- Splunk Enterprise
- Stack smashing protection SSP software
- Structured query language SQL
- Swift
- Symantec
- Symantec Blue Coat Data Loss Prevention
- Symantec Endpoint Protection
- Symantec Norton Antivirus
- System and data disaster recovery software
- System testing software
- Tableau
- Tcpdump
- Tenable Nessus
- Trend Micro TippingPoint
- Ubuntu
- Unified modeling language UML
- UNIX
- Veritas NetBackup
- Virtual private networking VPN software
- Virus scanning software
- VMWare
- Voice over internet protocol VoiP system software
- Websense Data Loss Prevention
- WinMerge
- Wireshark
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Job Search
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Related Educational Goals
Knowledge to Work supports other educational goals related to Cyber Security Support Technician. You may also be interested in something below. Each have multiple competencies mapped to learning resources.
(LFCC.EDU) Credential
Plan, implement, upgrade, or monitor security measures to protect an organization's computer networks and systems. May ensure appropriate security controls are in place that will safeguard digital files and vital electronic infrastructure. May respond to computer security breaches and viruses. Their responsibilities are continually expanding as the number of cyberattacks increases.
Associate of Applied Science Degrees in Information Systems Technology and Cybersecurity Career Studies Certificates are available from Lord Fairfax Community College.
(LFCC.EDU) Credential
Plan, implement, upgrade, or monitor security measures to protect an organization's computer networks and systems. May ensure appropriate security controls are in place that will safeguard digital files and vital electronic infrastructure. May respond to computer security breaches and viruses. Their responsibilities are continually expanding as the number of cyberattacks increases.
Cybersecurity Career Studies Certificates are available from Lord Fairfax Community College.
(ONET) Occupation
Plan, implement, upgrade, or monitor security measures for the protection of computer networks and information. May ensure appropriate security controls are in place that will safeguard digital files and vital electronic infrastructure. May respond to computer security breaches and viruses.
Associate of Applied Science Degrees in Cybersecurity, Cybersecurity Career Studies Certificates, and Cyber Essentials Career Studies Certificates are available from Lord Fairfax Community College.
(Jobs for the Future) Workplace Skills Framework
The CCPE Technical and Employability Competencies serve as quality indicators of an individual’s readiness to enter an industry or to pursue further education. Competency statements apply to current industry needs, contain both employability skills and technical skills, and leave opportunity for specialized training and career advancement.
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http://www.knowledgetowork.com — page: /home/k2w/public_html/learner-credocc.php
KnowledgeToWork.com, LFCC, 173 Skirmisher Lane, Middletown, VA 22645-1745
This workforce product was funded in part by a TAACCCT grant awarded by the U.S. Department of Labor's Employment and Pathways to the American Dream is an $7,500,000 project. $6,000,000 (75%) is provided through a Federal grant from the United States Department of Labor – Employment and Training Administration. $1,500,000 (25%) is provided through other sources, including leveraged state and local funds. This product does not necessarily reflect the official position of the U.S. Department of Labor. The U.S. Department of Labor makes no guarantees, warranties, or assurances of any kind, express or implied, with respect to such information, including any information on linked sites and including, but not limited to, accuracy of the information or its completeness, timeliness, usefulness, adequacy, continued availability, or ownership. Unless otherwise noted, content on this site is licensed under the Creative Commons Attribution 4.0 License.
KnowledgeToWork.com, LFCC, 173 Skirmisher Lane, Middletown, VA 22645-1745
This workforce product was funded in part by a TAACCCT grant awarded by the U.S. Department of Labor's Employment and Pathways to the American Dream is an $7,500,000 project. $6,000,000 (75%) is provided through a Federal grant from the United States Department of Labor – Employment and Training Administration. $1,500,000 (25%) is provided through other sources, including leveraged state and local funds. This product does not necessarily reflect the official position of the U.S. Department of Labor. The U.S. Department of Labor makes no guarantees, warranties, or assurances of any kind, express or implied, with respect to such information, including any information on linked sites and including, but not limited to, accuracy of the information or its completeness, timeliness, usefulness, adequacy, continued availability, or ownership. Unless otherwise noted, content on this site is licensed under the Creative Commons Attribution 4.0 License.