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The framework specific to this exam is listed below.

IAAP Certified Administrative Professional (CAP) Exam 2018 Body of Knowledge

Online resources aligned to the CAP Body of Knowledge on

The CAP® (Certified Administrative Professional) is a professional certification geared toward office and administrative professionals. It is the only recognized professional certification in the administrative field that encompasses all areas of the profession. The tasks and responsibilities of those working in administrative professions are as varied and vast as the number of firms employing them. Whether a first-level support for the manager of a community non-profit, the project lead for a city in the Midwest, or the executive assistant to the chief executive officer of a Fortune 500 company, administrative professionals must possess many skills and talents.

The CAP exam is based on the CAP Body of Knowledge, which is developed by practicing professionals and business educators conducting a job analysis study. The goal of the study is to collect qualitative and quantitative data regarding practices conducted by administrative professionals. The resulting data updated the Body of Knowledge used to create the CAP exam to ensure it is clear, comprehensive, and reflective of current practices. This is completed approximately every five years.*

Under each of the six functional area domains are performance outcomes. POs (Performance Outcomes) are detailed, measurable competencies based on the most significant knowledge and skills administrative professionals should know to be successful in their positions, in support of the well-being of the organization. Under each PO are bullet points tying the competency to specific business and/or office functions.

*A job analysis was conducted in Fall of 2017. This Body of Knowledge is applicable for the Fall 2018 CAP exam and subsequent exams until another job analysis is conducted.

Preparing for the IAAP CAP exam? You're on the right track!

UPDATED FOR FALL 2018 EXAM maintains the IAAP Body of Knowledge competency framework, 120 competencies in all, and each have been linked to multiple learning resources allowing you to learn that skill as quickly as possible. Even better, the personalized learning plan is included absolutely free and tracks your progress as you set due dates and mark competencies achieved. It's a powerful learning tool and it's all absolutely free.

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Here's the best part! We automatically load all competencies accociated with the IAAP Certified Administrative Professional (CAP) Exam into your account for you. All you do is login, visit your learning plan tab, and click on a competency to seach for learning resources to learn.

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