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Career Pathway: Administrative Support Technology
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The framework specific to this exam is listed below.

IAAP Certified Administrative Professional (CAP) Exam 2017 Body of Knowledge

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The IAAP Certified Administrative Professional (CAP®) is a professional certification geared toward office and administrative professionals. It is the only recognized professional certification in the administrative field that encompasses all areas of the profession. The tasks and responsibilities of those working in administrative professions are as varied and vast as the number of firms employing them. Whether a first-level support for the manager of a community non-profit, the project lead for a city in the Midwest, or the executive assistant for the chief executive officer for a Fortune 500, administrative professionals are required to possess many skills and talents.

The CAP® Body of Knowledge is updated periodically to ensure it is consistent with current practices for administrative professionals. The Certified Administrative Professional exam is aligned with the CAP Body of Knowledge, which demonstrates the knowledge needed by today's administrative professional. The CAP Body of Knowledge was developed by subject matter experts and validated by administrative professionals working across multiple industries through a series of extensive research studies. Under each of the seven functional area domains are performance outcomes. Performance Outcomes (POs) are detailed, measureable competencies based on the most significant knowledge and skills the administrative professional should know in order to be successful in their positions, in support of the wellbeing of the organization.

Preparing for the IAAP CAP exam? You're on the right track!

KnowledgeToWork.com maintains the IAAP Body of Knowledge competency framework, 120 competencies in all, and each have been linked to multiple learning resources allowing you to learn that skill as quickly as possible. Even better, the KnowledgeToWork.com personalized learning plan is included absolutely free and tracks your progress as you set due dates and mark competencies achieved. It's a powerful learning tool and it's all absolutely free.

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  • Sign Up for free (make sure you select "IAAP Certified Administrative Professional (CAP) Exam" as your credential.)
  • Activate your account using the email address you provided during sign up.
  • Login then click the "Work on This" Button or click on your "Learning Plan" tab to get started.
Here's the best part! We automatically load all competencies accociated with the IAAP Certified Administrative Professional (CAP) Exam into your account for you. All you do is login, visit your learning plan tab, and click on a competency to seach for learning resources to learn.

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